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Challenge
The challenge was to design a user-friendly solution that educates users, simplifies reporting, and provides real-time support to combat cyber crimes effectively.
Outcome
CYodha, an AI-powered chat bot tailored to the Indian population that: Analyze and verify suspicious emails, messages, or links. Simplified reporting through real-time guidance. Integrates seamlessly into popular apps like WhatsApp and Telegram.
Impact
Enabled online users to recognize and act against scams, building confidence in safe internet usage. Empowered users to recognize scams, reducing victimization.
Collaborators
Aditya Kumar | Gayatri Vyawahare
Role
Analysis | Ideation | Concept Design| Information Architecture | Prototyping
Systems
Thinking
A system design approach to undercover the need of Indian public when facing cybercrime
India experiences 233 cases of cybercrime every day.
May 2024 I4C
Lets solve this crime
How will we solve the crime if we don’t know what happens?
So lets look into the current system
And what is government saying?
Well these are the Don’ts of cybersecurity by goverment
Methods of research used
Field visit and Observation
To understand and analyse current conditions of cyber police stations in india
To know the first hand experience of how police and victims deals with cybercrime
Survey
To get know the awareness level in common public regarding cybercrime
Lets investigate the police
What is police saying?
“It takes time to deal with inter-state cases”
“Morphing , ransom wear , revenge account and lottery scam are very common”
“Nothing is free if not money then data is the price”
“We lack in tech part of Techno-Legal Cases”
“Criminals are mostly 8th 10th failed trained individuals”
“It is difficult to make data admissible in court”
“It is hard to extract required data from protected devices”
“We lack in man power”
“It is hard to trace devices as we do not have technical background”
What is police doing?
Police uses celibate (CPU) to track, investigate and crack cybercrime cases. One police station only has 2 CPUs and only 1-2 people know how to use it. This is how they use it.
Investigation
Data Review/ Analysis
Technical Part
Data Collection
Data Extraction
Legal Part
What are the victims saying?
“Kept paying money repeatedly”
“Cannot tell my Parents”
“NO way to check authenticity of Bank”
“Terms and Conditions are shady while installing Application”
“Hacker keeps extorting money”
“Did not know what to do”
“The delivery man number scammers messaged had code which if dialed would have transferred all my call to that number ”
“i think they got my number from India post parcel ”
“I did not received any help from customer support”
“Did not know that *21* is code for call transfer”
“Scammers called and said that they are from India post”
“Chat GPT saved me”
Making sense of the survey data
Raw data
Analysis
Emerging themes

Information Architecture

User Flow

UI Components

Play with Prototype

Live Project